TIMBER & TUMBLER

Privacy Policy

Last updated: September 22, 2026

Timber & Tumbler collects only the information reasonably needed to review and fulfill customer requests and communicate with customers.

Information we collect

When you submit an order request, we may collect your name, email address, optional phone number, requested date, personalization details, colours or style preferences, order details, selected products and options, and any reference image you choose to upload.

How we use it

We use this information to review your request, prepare or confirm pricing, communicate with you, create and fulfill your order, arrange pickup, and send order-related confirmation messages.

Service providers

Our website and order process use third-party service providers to host the site, protect forms from spam and abuse, transmit order requests and deliver transactional email. Information is shared with these providers only as needed to provide those functions.

Retention & protection

We keep order information only as long as reasonably needed for customer service, business records and applicable legal or accounting requirements. We take reasonable steps to protect personal information, but no internet transmission or storage method can be guaranteed completely secure.

Your choices

You may contact us to ask about the personal information we hold about you, request a correction, or ask a privacy question. Some information may need to be retained where required for legitimate business or legal purposes.

Contact

Privacy questions can be sent to hello@timberandtumbler.ca.